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Title

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Washing Machine Maintenance Technician

Description

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We are looking for a Washing Machine Maintenance Technician to join a team dedicated to quality service, reliable repairs, and high customer satisfaction. In this role, you will be responsible for diagnosing, maintaining, repairing, and testing household and commercial washing machines, ensuring that equipment operates safely and efficiently. The position requires solid technical knowledge, attention to detail, and the ability to work both on customer sites and in a service workshop. The successful candidate will be able to identify mechanical, electrical, and electronic faults, use diagnostic tools, and provide practical solutions within tight timeframes. The work includes replacing components such as pumps, belts, bearings, heating elements, valves, electronic modules, and other essential parts. In addition to technical duties, the role also requires strong communication with customers, explaining the causes of failures, and providing recommendations for proper use and preventive maintenance. The Washing Machine Maintenance Technician must follow established safety standards, internal company procedures, and quality requirements when performing service activities. You will be expected to maintain accurate documentation of completed repairs, parts used, and test results after servicing. An important part of the role is also maintaining a professional appearance, a respectful attitude, and timely completion of assigned commitments. The ideal candidate is organized, responsible, and capable of working independently while also collaborating effectively with colleagues, suppliers, and administrative staff. Previous experience in repairing household appliances is a strong advantage, but we also value willingness to learn, technical curiosity, and a commitment to continuous improvement. If you have practical skills, logical thinking, and motivation to solve technical problems quickly and effectively, this position offers an opportunity for stable professional development. We offer a work environment that encourages professionalism, accuracy, and excellent service. You will have the opportunity to work with different brands and models of washing machines, develop your technical competencies, and contribute directly to customer trust in our services. This role is well suited to individuals who enjoy hands-on work, can analyze problems effectively, and are seeking long-term growth in the field of household appliance service and maintenance.

Responsibilities

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  • Diagnose faults in washing machines on-site or in the workshop
  • Perform preventive maintenance, repairs, and replacement of defective components
  • Test appliances after repair to ensure safe and proper operation
  • Complete service documentation and track parts used
  • Communicate with customers about identified issues and recommended solutions
  • Follow safety standards and internal service procedures
  • Maintain tools, equipment, and workspace in proper condition
  • Assist with ordering and identifying suitable spare parts

Requirements

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  • Technical secondary education or similar qualification
  • Experience in repair and maintenance of household appliances is an advantage
  • Knowledge of electrical systems, mechanics, and fault diagnostics
  • Ability to work with hand tools and measuring equipment
  • Capacity to work independently and organize tasks effectively
  • Good communication skills and professional customer attitude
  • Valid category B driving license is an advantage
  • Responsibility, precision, and attention to detail

Potential interview questions

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  • What experience do you have in repairing washing machines or other household appliances?
  • Which washing machine brands and models have you worked with?
  • Do you have experience diagnosing electrical and electronic faults?
  • Are you able to work independently during customer site visits?
  • How do you approach identifying a fault that is difficult to detect?
  • Do you hold a valid category B driving license?
  • Are you comfortable maintaining service documentation and records?
  • What are your expectations for professional growth in this field?